Política de reembolso

At Lyswim, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer refunds under the following conditions:

🔁 Returns & Refunds

We accept refund requests within 10 days after the order has been delivered.

To be eligible for a refund:

• The item must be unused

• In the same condition as received

• In its original packaging

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📦 How to Request a Refund

To start a return or refund, please contact us at:

📧 lyswim68@gmail.com

Include:

• Your order number

• The reason for your request

Once approved, we will provide instructions on how to return your item.

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💸 Refund Process

After we receive and inspect the returned item:

• We will notify you if your refund is approved

• If approved, the refund will be issued to your original payment method

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🚫 Non-Refundable Items

We do not accept refunds for:

• Used or damaged items (caused by the customer)

• Final sale or discounted items (optional)

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🚚 Shipping Costs

• Customers are responsible for return shipping costs

• Original shipping fees are non-refundable

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⏱️ Processing Time

Refunds may take 5–10 business days to appear, depending on your bank or payment provider.